1. Information We Collect

Rekindyl may collect the following types of information:

A. Client Information

Business name, contact name, phone number, and email

Billing details and payment information

Project preferences and campaign objectives

B. Lead Data (Provided by Clients)

Names, phone numbers, emails, and other contact details

Appointment history and engagement status

Consent status where applicable

C. Automatically Collected Data

When you interact with our website, CRM, or messaging tools, we may collect:

IP address and browser information

Device and usage data

Cookies and tracking information (if applicable)

2. How We Use Your Information

Rekindyl uses your information to:

Deliver our lead reactivation and appointment booking services

Send messages, emails, and calls to leads on your behalf

Analyze campaign performance and improve results

Process payments and manage client accounts

Comply with legal obligations

3. Lead Data Responsibility

Rekindyl acts as a service provider and processes lead data on your behalf.

You are responsible for ensuring that your lead lists comply with relevant privacy and marketing regulations (e.g., TCPA, CAN-SPAM, CCPA where applicable).

Rekindyl will not sell, rent, or otherwise disclose your lead data to third parties, except as needed to perform our services.

4. Data Sharing and Third Parties

We only share your information:

With trusted service providers who help us operate (e.g., CRM platforms, SMS providers)

To comply with legal obligations or enforce our rights

If required by law, regulation, or court order

We do not sell or trade client or lead data for marketing purposes.

5. Data Retention

We retain client and lead data only for as long as necessary to:

Fulfill the purposes described in this policy

Comply with legal and accounting requirements

Support ongoing campaigns and reporting

After termination of services, client-provided lead data may be securely deleted upon request.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is 100% secure, and Rekindyl cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Request access to the data we process on your behalf

Request corrections to your information

Request deletion of your data (subject to legal obligations)

Opt out of marketing communications at any time

8. Cookies and Tracking

If our website uses cookies or tracking technologies, they may be used to:

Improve user experience

Measure campaign effectiveness

Collect aggregate analytics data

You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Rekindyl’s services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

Rekindyl may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” We encourage you to review it periodically.