1. Services Provided

Rekindyl provides lead reactivation, appointment booking, and optional AI-driven automation services (the “Services”). By entering into an agreement with Rekindyl, you acknowledge and agree that:

Rekindyl will contact your leads via SMS, email, voice calls, or other agreed-upon channels.

Rekindyl does not guarantee sales or conversions; we focus on maximizing engagement and booked appointments.

All campaigns are executed based on strategies agreed upon between Rekindyl and the client.

2. Client Responsibilities

You agree to:

Provide accurate, up-to-date lead lists that you have lawful permission to use.

Ensure your business complies with applicable marketing, privacy, and consent regulations (e.g., TCPA, CAN-SPAM).

Respond promptly to requests for approvals, data, or other campaign-related items.

Maintain active communication regarding booked appointments and lead feedback.

4. No Guarantee of Results

Rekindyl uses proven outreach methods and AI-driven systems to maximize lead engagement. However, we make no guarantees regarding specific outcomes, including but not limited to:

Number of appointments booked

Conversion rates

Revenue or profitability

Performance depends on factors outside Rekindyl’s control, such as lead quality, market conditions, and client follow-up.

5. Compliance with Laws

Both parties agree to comply with all applicable federal, state, and local laws, including but not limited to:

TCPA (Telephone Consumer Protection Act)

CAN-SPAM Act

State and federal data privacy regulations

Rekindyl assumes no liability for client-provided lead data that does not meet legal compliance requirements.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information, trade secrets, client data, and campaign strategies. Rekindyl will not sell, rent, or share client data with third parties, except as necessary to deliver the Services.

7. Limitation of Liability

To the maximum extent permitted by law:

Rekindyl’s liability is limited to the total fees paid by you in the three (3) months preceding any claim.

Rekindyl shall not be liable for any indirect, incidental, or consequential damages, including lost profits, arising from the Services.

8. Termination

Either party may terminate the agreement:

With 30 days’ written notice for any reason; or

Immediately if the other party breaches these Terms and fails to remedy the breach within seven (7) days.

Upon termination, all outstanding payments become immediately due.

9. Intellectual Property

Rekindyl retains ownership of all tools, scripts, automation workflows, and systems used to deliver the Services.

You retain ownership of your leads, brand, and booked appointments.

10. Indemnification

You agree to indemnify and hold Rekindyl harmless against any claims, damages, or expenses arising from:

Use of client-provided leads

Non-compliance with marketing laws

Misuse of Rekindyl’s Services

11. Amendments

Rekindyl may update these Terms from time to time. Any material changes will be communicated in writing and will require client acceptance before taking effect.

12. Governing Law

These Terms are governed by and construed under the laws of the State of Florida, without regard to its conflict-of-law principles.